SHIPPING offers Standard Shipping on all merchandise orders $60 and over (excluding taxes). For shipments totaling less than $60, there is a delivery charge for Standard 7-10 days for K-Packet. Gift Cards and eGift Certificates do not apply.

I am having trouble with my shipping address.

Tip: Go to K-Packet and check 'Tracking number' on tracking numbers. 

We currently ship the orders from Korea in worldwide!

Including Australia, Canada, France, India, Indonesia, Ireland, Italy, Malaysia, New Zealand, Norway, Poland, Singapore, Spain, Sweden, Switzerland, and the UK etc.

All international orders are shipped based on weight. Depending on the country, we offer a variety of shipping methods, to include K-Packet, E-cargo, DHL, and FedEx etc.

Please note we are not responsible for lost or stolen packages, or duties and fees mandated by customs (customs $ value will be annotated as the full value of all products - discounts are not considered in the customs total value). However any question about your orders please contact us at

PAYMENT is pleased to accept Paypal at the moment. To provide a better shopping experience the various payment plan will be added shortly.

For your security, does not hold credit card information in your account.


Click My Account on the Log-in to your account and 'Orders'. You will see all your orders along with their status and K-Packet Tracking numbers. If you are already logged in, click on My Account on the top navigation bar and then click on Orders.

If you do not have a account, please contact our Customer Service at

After the confirmation of your order shipped out, Cancel / Exchange is not possible. Also, we can't help you Cancel / Exchange your order if the products used. The extra cost will be your responsibility.

Please check the order status of your packages frequently


Creating an account on will make check-out quick and easy since your contact information will be saved for future purchases.

For your security, will not save your credit card information in your account and will not share your contact information with outside parties.

If you have forgotten your password, can email us to reset your password.

If you would like to change your account information, simply click on My Account on the Enter your log-in information and change your account information as necessary.  Click Save when complete.


If you need assistance, please email us at Our customer service representatives are available to help you Monday through Friday 10am - 5pm GMT+9.